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PROMOTION FREE SHIPPING UK

Dear British customer,

From the 1st of January 2021, in light of Brexit,  products will be sent from our European hub until our UK stockists are operational.

We have done our utmost to ensure that you do not incur unexpected charges or document requests to have our products delivered.

We want everything to be as simple as possible for you, our customer. So all the costs will be covered when you pay on our website and you will not have any unexpected extra costs when the product arrives at UK customs.

Working together with UPS and DHL we will manage the whole process so that all you have to do is wait for your product to arrive.

Sit back and relax, Katanamart has got you covered.

Free shipping (with a purchase above £109)!! 

          You can pay by PayPal, credit or debit card and we also accept Cash on Delivery!

Free shipping (with a purchase above £109) in the following countries:

Belgium, Luxembourg, Denmark, Netherlands, United Kingdom, Portugal, Austria, Poland, Czech Republic, Slovakia, Slovenia, Hungary, Bulgaria, Scotland, Estonia, Romania, Lithuania, Finland, Greece, Sweden, Ireland

Some "Special Places" are not included in this promotion, such as: Canary Islands, French Antilles, Balearic Islands, Gibraltar, Cyprus, Malta, etc.

EXTRA LARGE products (XL) are not included in this promotion.

This promotion can be combined with the free gifts’ voucher but can’t be combined with further discounts

100% CUSTOMER SATISFACTION GUARANTEE

If you're not happy with your item, simply return it to us within 50 days of receiving it for a full refund. 

WE WILL ANSWER YOUR E-MAILS AND WHATSAPP WITHIN 12 HOURS ON BUSINESS DAYS

 

Standard Delivery Method

All products are delivered by courier UPS, DHL, DPD: the products "IN STOCK" will be delivered in about 12-14 working days (TURTLE)  from the payment plus the necessary time to prepare the order.

 You can also choose the RABBIT shipping mode (6-8 Working Days) or the CHEETAH (3-4 Working Days).

Orders with products longer than 120 cm can take 14-16 working days more for delivery(TURTLE).

Deliveries are generally between 8:00am and 8:00pm, Monday through Friday.

SHIPPING COST:

Shipping fees for Countries in Europe not included in the “Promotion free Shipping” are:

WEIGHT                               FEE

Between 0 and 3 Kg               14.50£

Between 3 and 6 Kg               17.50£

Between 6 and 10 Kg             20.00£

Between 10 and 15 Kg           23.00£

Between 15 and 20 Kg           24.50£

Between 20 and 30 Kg           35.00£

Between 30 and  50 Kg          45.00£

Express Delivery Method

The products "IN STOCK" will be delivered in 3-4 working days from the payment plus the necessary time to prepare the order.

The 48 hrs shipping starts from the moment the customer receives the tracking number from UPS. Consider that up to 24 hours are necessary to prepare the package.

UPS EXPRESS DELIVERY IS NOT INCLUDED IN THE FREE SHIPPING PROMOTION.

All products are delivered by courier UPS EXPRESS/DHL EXPRESS.

Deliveries are generally between 8:00am and 8:00pm, Monday through Friday.

SHIPPING COSTS:

WEIGHT                               FEE

Between 0 and 1 Kg            25.00£

Between 1 and 2 Kg            30.00£

Between 2 and 3 Kg            35.00£

Between 3 and 4 Kg            40.00£

Between 4 and 5 Kg            45.00£

Between 5 and 6 Kg             50.00£

Between 6 and  10 Kg          60.00£

Between 10 and  15 Kg         90.00£


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